HELP & SUPPORT
Frequently asked questions
Yes. We offer custom sizing for customers who want a more personalized fit. You can provide your measurements according to our measurement guide, and our team will use them to manufacture your jacket.
You can use our size chart and measurement guide available on the product page. For customized jackets, we recommend carefully following our measurement instructions to achieve the best possible fit.
Customized jackets require additional production time because each piece is made according to the customer's specifications. Production time may vary depending on the design, materials, and order requirements. The estimated production time will be provided when you place your order.
Yes. Sangla Hill serves customers internationally. Available shipping destinations, delivery options, and shipping costs are calculated according to your location and order.
Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided during checkout.
Absolutely. If you have a specific design in mind, you can contact our team with your requirements, reference images, sketches, or other details. We will review your request and let you know what can be produced.
For certain customized orders, we may be able to provide design details or confirmation before production begins. This depends on the complexity of the customization. Our team will communicate the necessary details with you before manufacturing.
We accept the payment methods displayed at checkout. For special or bulk orders, our team can provide additional payment information where applicable.
Because customized jackets may enter production specifically for you, changes or cancellations may only be possible before production begins. Please contact us as soon as possible if you need to make a change to your order.
If your jacket does not fit as expected, please contact our customer support team with your order details. We will review the issue and guide you through the available solution according to our return, alteration, or exchange policy.
Leather requires proper care to maintain its appearance and durability. Keep your jacket away from excessive moisture and direct heat, store it in a cool, dry place, and use suitable leather-care products when necessary. Avoid using household detergents or harsh chemicals on the leather.
Yes. As an experienced leather jacket manufacturer, Sangla Hill can handle bulk and wholesale requirements. Contact us with your quantity, design, material, and customization requirements for a quotation.
Yes. We can produce customized jackets for teams, businesses, clubs, events, and other groups. Custom logos, names, patches, embroidery, and other design elements can be incorporated depending on the requirements.
Our jackets are produced by skilled leather professionals using a combination of specialized manufacturing techniques and careful craftsmanship. Each jacket goes through quality checks to ensure proper finishing and workmanship.
You can contact our customer support team through the contact options provided on our website. For customized orders, please include as much information as possible about your desired design so our team can assist you efficiently.
For wholesale or bulk requirements, sample orders may be available depending on the project. Contact our team with your requirements to discuss sample options.
Sangla Hill combines professional leather manufacturing experience with modern online customization. Our focus is on quality materials, skilled craftsmanship, personalized designs, reliable service, and creating leather jackets that are made to match your individual style.
Have any other question?
Our team is happy to help you find the right answer.