Refund & Return Policy

We want you to be completely satisfied with your purchase. Please review the following policy before requesting a return or refund.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need to provide your receipt or other proof of purchase.

How to Request a Return

To start a return, please contact us at sanglahilloffcial@gmail.com .

Please note that approved returns must be sent to the following address:

Return Address:
INSERT RETURN ADDRESS

If your return is approved, we will provide you with a return shipping label and instructions on how and where to send your package.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it. If your item is defective, damaged, or you received the wrong item, please contact us immediately so that we can evaluate the issue and make it right.

When contacting us about a damaged, defective, or incorrect item, please include your order details and, where possible, photographs showing the issue.

Non-Returnable Items

Certain types of items cannot be returned. These may include:

• Perishable goods, such as food, flowers, or plants
• Custom or personalized products and special orders
• Personal care and beauty products
• Hazardous materials
• Flammable liquids or gases
• Sale items
• Gift cards

If you have questions about whether a specific item is eligible for return, please contact us before sending it back.

Exchanges

The fastest way to get the item you want is to return the item you currently have. Once your return is accepted, you can place a separate order for the new item.

European Union – 14-Day Cooling-Off Period

If merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days, for any reason and without providing a justification, subject to applicable law.

Returned merchandise must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.

If your refund is approved, the amount will be automatically refunded to your original payment method within 10 business days.

Please keep in mind that your bank or credit card company may require additional time to process and post the refund to your account.